https://www.youtube.com/embed/wA7c5rR7YeY?si=NIVoHBZBzO7JMAwu PHRASES: – I’m sorry, Bob isn’t available at the moment. Can I take a message? – I’m sorry, Bob isn’t available at the moment. Would you like to leave a message? – Can I take your name and number? – Let me check that. That’s XXXXXXX, right? – Let me confirm that… – Ok,ContinueContinue reading “Business English: Video – taking messages on the phone”
Category Archives: Business English video
Business English: Video – answering the phone
https://youtu.be/0WPzxBqNCGk?si=RguSv5sPug21RcgD PHRASES: – Good morning, ABC Company, Vicky speaking, how can I help you? – Certainly, I’ll transfer you now. / Certainly, I’ll put you through now. – Can I ask what it’s regarding? – I’m sorry, Bob isn’t available at the moment. Can I take a message? / I’m sorry, Bob isn’t available atContinueContinue reading “Business English: Video – answering the phone”
English with Vicky 