Business English: Video – taking down information on the phone – name and phone number

Business English – taking down information on the phone – name and phone number

To “take down” information means to write / make a note of the information because you will need it later.

When you take messages on the phone, it’s important to take down the caller’s information correctly.

In this video I introduce some useful phrases to make sure that you take down the caller’s name and number correctly.

ビジネス英語 – 電話で情報をメモする – 名前と電話番号

情報を 「take downする」とは、後で必要になるので書き留めるという意味です。

電話で伝言を受けるときは、相手の情報を正確にメモすることが大切です。

このビデオでは、相手の名前と電話番号を正確にメモするための便利なフレーズを紹介します。

PHRASES:

• Can I take your name and number?
• Let me check that. Your number is XXXXXX?
• Is “Rebecca” spelled R E B E C C A?
• Is that I for Iceland, or Y for yellow?
• How do you spell that?
• How do you spell your name?
• Sorry, can you say that/your name/your number again?
• Sorry, can you spell that again?

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