Business English: Video – taking messages on the phone

How do you feel about answering the phone at work? Confident? Nervous?

For many students, speaking on the phone in English can be challenging.

Thankfully, it gets easier once you know some useful phrases!

Check out the above video for some useful phrases for taking messages on the phone at work.

Are you serious about progressing in your career? If so, English skills are a must.

In my English Business Basics course you will learn the basics of English business conversation in 8 weeks. Topics include speaking on the phone, making requests, writing emails, leading meetings, arranging appointments, and more.

Lessons are centred around practical exercises and role-plays of real-world business situations.


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